2020 has put consumer experience in a whole new spotlight. Companies have pivoted the way they conduct business to ensure the needs of their customers are met, keeping customer experience in the forefront of their mind...
Satisfaction survey reports are one of the most powerful tools to help your business succeed. As a small business ourselves, we understand first-hand the importance of customer satisfaction for success. After all, the secret to a successful business is happy customers...
Customer service is one of the biggest contributors to business, organization, and event success. In fact, 96% of customers will base their brand loyalty off the level of customer service provided to them. Surveys are a useful tool to help ensure you’re providing...
I am excited to let you know that I will start posting industry related blogs on our website. Articles will be about topics that I believe will be of particular interest to you that, I feel, can help you get the most out of providing surveys…